Testimonials

This page launched recently - just beginning to collect this unsolicited content...

Your comments:

Subject: RE: Emailing: Schutte - Eldoglen

Hi Ryan,

Thank you again, This was just a great job.

I have never done it before, but I really wanted to pay you a little bit more, because of the quality work you have done for me the last 10 days. I am aware that it took you a day or 2 longer than anticipated, but I wanted to say thank you to you and your guys. I have therefore added an extra R2000. If you could spilt a R1000 between your guys it would be nice but it is up to you. The rest if for you since you really gave me excellent service.

Thanks

Ben

Dear Ryan,

Thank you very much for a job well done, yet another Timbermann masterpiece.
Thank you very much for your patience in us deciding about the materials and
also for getting your staff to work Saturday to get the job done asap.

Please send the final invoice so that I can pay what is due.

Kind regards, Pierre
Ps. I just wish there were more reliable business people like yourself who
still have pride in what they do and provide the level of service and
communication you do. May your business be blessed !

The only thing that I regret is that I didn't contract Timbermann first...before contacting 'that other company" to build a deck that had to be condemned, demolished and burnt (to prevent the spread of the woodborer!!!). How different the experience would have been if I had found Timbermann first! Timbermann did everything right and I cannot fault your company on anything. In every aspect you were the exact opposite of the previous contractor...and comparisons are unavoidable...

^ Your quote was very professional and detailed...as was the report that you prepared on the deck that had to be demolished

^ You and your team were on time, every day, and if you were delayed even a few minutes you phoned to let me know...much appreciated! The previous company was late by several hours every day! and NEVER let me know what was happening.

^ The infrastructure you constructed for the new deck has 3x as much timber in it as the previous one and is solid as a rock! unlike the wobbly one that the previous company attached to the tree for support!!!

^ The timber used by Timbermann throughout was properly treated and of excellent quality, unlike that used in the demolished deck which had already started to sag after just 8 weeks!

^ ....and the decking timber is good, solid, perfect planks!... not irregular ones with lots of cracks and bits of bark attached AND even full of woodborer!!!!

^ The balustrade is symmetrical, attractive and solid and does not move when one leans against it! With an elevated deck, I cannot imagine what that other company thought it was doing when they constructed the balustrade...

^ The finished deck looks just GREAT and I must sincerely thank you (for the regular supervision) and your team (for their hard work) to produce a deck that I am proud to be the owner of!

Especially, I must thank you for fitting my job into your busy schedule because of the urgency of removing the existing deck as quickly as possible because of the woodborer problem! It has been an absolute pleasure to deal with a professional outfit like you and your Timbermann team!! Many, many thanks!

Ryan Kriedemann is one of our top installation partners and in my opinion one of the best decking contractors in the country, his pricing structure has always been very reasonable and I would trust his judgement with regard to every aspect of any decking requirement. We have only received fantastic reviews from clients he has worked with and I can promise you that you are in very experienced and capable hands when dealing with Ryan.

I have attached a couple of customer warranty registrations from the last couple of months where Ryan has done the work for the clients and I believe the comments reflect the calibre of person that you are dealing with.

Thanks Ryan, really like the look! Will send you pics and affect payment today. Please use me as a reference in future. Great to deal with a professional.

Regards

Kobus

Thank you for your great service. The desk look superb. Bad news about the furniture hey! LOL…I appreciate the bit of discount on the railings and gate.

I confirm the difference of R12 816.88 to be paid to you. We will make the payment tomorrow.

Subject: RE: Emailing: Andries - The Glen

Hi Ryan,

The Red Ironwood Deck looks FABULOUS - It far exeeds our highest expectations.
Attached proof of final payment.
Thanks a million for your professional approach & outstanding Service!
Also sincere thanks to Amos & Alfred - they are such dedicated people, professional yet shows such humility.
The owner of Camp-A-Tent came her for a quote & compliments were pouring.
Your products serves as its own marketing!

Kind regards
Andries & Gerda Roets

Hi Ryan,

I am back in the land of the free (Zuma). The decking looks amazing, and I am very pleased. I noticed that you are advertising in the local estate magazine now. I hope it brings you a lot of business. You are welcome to use my site as a reference site along with taking potential clients for a viewing.
Thank you for the deckwash. I will settle your account over the weekend.

Regards

Jan

We are also very happy with the deck and we were really impressed with how quickly you managed to get on site and get the job done. This was a very professional job, thanks.

I want to take the opportunity to congratulate you on your professionalism and quality of work! In SA we do not get this often and we need to mention these rare occasions to one another if it comes along.

I will definitely recommend you to anyone “in my little world” who want to do some decking.

Question: what will the yearly maintenance cost if you must do a proper once a year maintenance (I will do the in between)?

The above inserts are un-solicited... this is why there are not too many, we just like to publish comments as we get them, un-edited responses from our customers as sent via email...

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